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Kronixon PI · Communications module

Know who is calling
before you pick up

The Kronixon Phone Assistant connects your phone system to your customer data. The phone rings — and every colleague sees who it is, what they bought and what they need.

Everything your phone line was missing

Live “who is calling” popup

The moment a phone rings, a notification shows the caller, their orders and their service tickets — on every mapped desk.

Transcription & AI summary

Every call is transcribed and summarized by AI. What was promised, what was ordered — written down, searchable, forever.

Full customer history

One search box across orders, tickets and past calls — by phone, name or order number, in Cyrillic or Latin.

Click-to-dial

Call any customer with one click from any page. The system remembers which desk you dial from.

Email notifications

Missed a call? A summary with the caller’s context lands in your inbox.

Works in your browser

No software to install on every computer. If you have a browser, you have the assistant.

How it works

Part of Kronixon PI — available on its own

The Phone Assistant is the Communications module of Kronixon PI. Start with it alone, or get the whole platform — it grows with you.

We connect your PBX

Works with Asterisk / FreePBX-based phone systems. Read-only, safe, no changes to your call flow.

We map your desks

Each extension is linked to the people who answer it. Shared phones are fine.

Your team just answers

From the first ring, everyone knows who is on the line. After the call, AI writes the notes.

Contact

Let’s talk about your routine

Tell us what eats your team’s day. We will show you — on our own live system — how much of it can simply disappear.

0700 200 48
Sofia, Bulgaria